Terms & Conditions

Effective Date: 27 September 2026

1. About Us

SiapSemak is operated by Blueberries Asia PLT (Registration No. 202304000829) ("SiapSemak", "we", "us"). You can contact us at support@siapsemak.my or on WhatsApp at +60 18-571 9108.

By using the SiapSemak website or buying a Used Car Report ("Report") through it or through a partner platform (the "Service"), you agree to these Terms.

2. What the Report Covers

A Report is generated from records provided by Motordata Research Consortium (MRC) and may include, where records exist:

·       Accident claim history, including date, type, mileage range, parts-changed range and severity rating.

·       Total loss status (Actual and Beyond Economical Repair).

·       Flood and windscreen claim history.

·       Duplicate registration checks.

·       Last reported mileage.

·       Vehicle specifications and an estimated market value.

A Report does not include ownership history, owner count, road tax status, outstanding loans or summonses. The information shown depends on the records available for each vehicle.

3. How It Works

You enter a vehicle registration number or chassis number (VIN), provide a valid email address, and pay the fee shown. Your Report is usually generated and sent to the email address provided shortly after successful payment. Delivery times may vary due to processing or technical conditions.

You are responsible for entering the correct vehicle number and email address. Please check them before you pay.

4. Price and Payment

The price is shown in Ringgit Malaysia before checkout. The amount shown at checkout is the amount payable, including applicable taxes where required. There are no hidden fees.

Payments are processed by our third-party payment provider. We do not store your full card details.

Report generation starts as soon as payment succeeds, so an order cannot be cancelled or changed after payment.

5. Refunds

Each search incurs a cost from our data provider, whether or not records are found. Therefore, except where required by applicable law:

• Refunds are not provided once a Report has been successfully generated and delivered, including where the Report shows “no record found”.
• Refunds are not provided for incorrect vehicle or contact information entered by you, or because the vehicle's history differs from what you expected.
• If a verified technical issue on our end prevents your Report from being generated or delivered, please contact us. We will resend, regenerate or refund the Report, as appropriate.

Refund requests may be submitted to support@siapsemak.my with your payment receipt or order reference.

6. Accuracy of Information

Reports are compiled from third-party records that we do not own or independently verify. We cannot guarantee that a Report is complete, current or error-free.

A "no record found" result only means that no matching record was found in the data available to us at the time of the search. It does not certify that the vehicle has never been in an accident, flood, or repair.

The estimated market value is an estimate at the time of search, not a guaranteed selling or buying price.

A Report is for general information only. It does not replace a physical vehicle inspection (for example, PUSPAKOM) or your own checks. Please verify anything important before you buy, sell or insure a vehicle.

7. Access to Your Report

We do not require you to create an account. If you lose your Report email, contact us with your order details and we will resend it, subject to our ability to verify the purchase.

8. Acceptable Use

You may use a Report for your own personal reference, and you may share it with a buyer or seller of the same vehicle. You may not resell, copy for commercial use, scrape, or reverse-engineer any Report or part of the Service, or try to disrupt or gain unauthorised access to the Service. We may block searches that appear automated or abusive.

9. Intellectual Property

SiapSemak's name, logo, designs, report format and software belong to or are licensed to Blueberries Asia PLT. Buying a Report gives you a personal, non-transferable right to use it and does not transfer any ownership rights.

10. Partner Platforms

If you access the Service through a partner platform, that platform only provides access. The Report is provided by SiapSemak under these Terms.

11. Availability

We may update, suspend or discontinue the Service for maintenance, security, operational or legal reasons. We are not responsible for interruptions caused by your internet provider, payment provider or third-party platforms.

12. Limitation of Liability

To the extent permitted by law, we are not liable for losses arising from incomplete or inaccurate third-party data, incorrect information you entered, or relying on a Report without a physical inspection. Our total liability for any claim relating to a Report is limited to the amount you paid for that Report.

Nothing in these Terms excludes or limits your rights under the Consumer Protection Act 1999 or any liability that cannot be excluded under Malaysian law.

13. Privacy

We handle your personal data under our Privacy Policy, which forms part of these Terms.

14. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted here with a new effective date and apply to purchases made after that date.

15. Language

These Terms may be made available in English and Bahasa Malaysia. If there is any conflict between the two versions, the English version prevails.

16. Governing Law

These Terms are governed by the laws of Malaysia. Disputes are subject to the jurisdiction of the Malaysian courts. Where applicable, consumers may also pursue eligible claims through the Tribunal for Consumer Claims Malaysia.

17. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any provision does not constitute a waiver of that provision.

18. Contact Us

Questions, feedback or refund requests: support@siapsemak.my or WhatsApp +60 18-571 9108.